Compare
Which plan — and which approach.
A side-by-side view of TELVRIX plans, and an honest comparison of how TELVRIX differs from the usual ways teams handle shared email.
Which plan fits you
Free
Free
Individuals getting started
You have one or two mailboxes, want unified search and a clean inbox, and don’t need scheduling or team features.
2 mailboxes · 1 seats · 30-day retention
Pro
$12/mo
Power users and professionals
You juggle multiple accounts, want faster sync, longer retention, and time-shifting tools like Send Later and Snooze.
10 mailboxes · 1 seats · 365-day retention
Business
$28/mo
Teams sharing inboxes
More than one person works the same mail. You need invitations, roles, shared mailbox visibility with send grants, and an audit log.
25 mailboxes · 10 seats · 730-day retention
Enterprise
Custom
Larger organizations
You need custom limits, compliance export, and contract-level terms. Pricing is agreed per deployment.
Unlimited mailboxes · Unlimited seats · custom retention
Full limits and the complete feature matrix are on the pricing page.
The honest comparison
TELVRIX vs. the usual approaches.
Most teams handle shared email one of two ways: passing around webmail logins, or moving everything into a helpdesk. Here is how the trade-offs actually compare — including where those approaches are fine.
| TELVRIX | Provider webmail | Hosted helpdesk | |
|---|---|---|---|
| Where your mail lives | At your existing provider — TELVRIX syncs over IMAP and writes flags back. | At one provider, in their interface, one account at a time. | Imported into a proprietary ticket database; the mailbox becomes a backend. |
| Team access to a shared address | Workspace visibility plus per-member send grants. No credential sharing. | Shared passwords or delegated access where the provider supports it. | Agent seats with per-seat pricing; conversations become tickets. |
| Who controls the infrastructure | You. TELVRIX is self-hosted: your database, your worker, your keys. | The provider. | The vendor. |
| Accountability | Workspace audit log with actor attribution and CSV export. | Varies by provider; rarely workspace-scoped. | Usually present, tied to the vendor’s data model. |
| Leaving | Your mail never left your provider. Stop syncing and nothing is lost. | Standard mailbox migration. | Export tickets from a proprietary format; history rarely maps back to email. |
Where TELVRIX is not the right tool
- If you need a full ticketing system with SLAs, assignment rules, and CSAT surveys, a helpdesk is a better fit.
- If one person uses one mailbox and is happy in their provider’s webmail, TELVRIX adds little.
- If you handle regulated data (HIPAA, PCI), TELVRIX is not certified for it — beta or otherwise.
See it with your own mailboxes.
The fastest way to compare is to connect a mailbox and try the workflow. Beta access is free.