· Teams

Workspaces

Personal vs. organization workspaces, shared mailbox visibility, send grants, and ownership transfer.

A workspace groups members and mailboxes. Every account has a personal workspace; organization workspaces add membership, roles, invitations, and shared mailboxes.

Personal vs. organization

• —Personal workspaces have a single member — you — and exist on every plan.
• —Organization workspaces support multiple members with roles, and require the Business or Enterprise plan for invitations.
• —You can belong to several workspaces and switch between them; mailboxes and threads are scoped to the workspace they belong to.

Shared mailbox visibility

A mailbox is private by default — only the connecting owner sees it. Setting it to workspace visibility makes its threads readable by workspace members in their own sidebar. Members never receive the mailbox credentials.

Send grants

Reading and sending are separate permissions. To compose from a shared mailbox, a member needs an active send grant for it. Grants are issued per member, checked server-side on every send, and revocable instantly.

Managing the workspace

• —The members page lists everyone with their role and join date; owners and admins can change roles and remove members.
• —Workspace settings cover name, avatar, and workspace type.
• —The billing page shows the current plan, its limits, and live feature availability.
• —The security page shows sign-in methods, access controls, and recent activity.
• —The activity page (Business and above) shows the workspace audit log.

Ownership transfer

Workspace ownership can be transferred to another member through an owner-only API operation. The previous owner becomes an admin.